This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the AmbeCine service.
If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at https://ambecine.com/Home/HelpDesk For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at email@example.com.
The data controller of your personal information is Ambe CIne House Pvt. Ltd.. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
We receive and store information about you such as:
We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use such information to:
determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for movies and TV shows we think will be of interest to you, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests;
coordinate with Partners on making the AmbeCine service available to members and providing information to non members about the availability of the AmbeCine service, based on the specific relationship you have with the Partner;
secure our systems, prevent fraud and help us protect the security of AmbeCine accounts;
analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content selection, recommendation algorithms and delivery;
communicate with you concerning our service so that we can send you news about AmbeCine, details about new features and content available on AmbeCine, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below). Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.
Our recommendations system strives to predict what you will be in the mood to watch when you log in. However, our recommendations system does not infer or attach socio-demographic information (like gender or race) to you. We have a Help article that explains how our recommendations system works - the biggest driver of recommendations is what you actually choose to watch through our service.
We disclose your information for certain purposes and to third parties, as described below:
The AmbeCine family of companies: We share your information among the AmbeCine family of companies as needed for: providing you with access to our services; providing customer support; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Statement.
Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to process credit card transactions or other payment methods, to provide bank account or balance information, to provide customer service, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services (which includes maintaining and improving their services).
Partners: As described above, you may have a relationship with one or more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing the AmbeCine service to members and providing information about the availability of the AmbeCine service. For example, depending on what Partner services you use, we may share information:
in order to facilitate Partner pre-paid promotions or collection of payment for the AmbeCine service for distribution to us;
with Partners who operate voice assistant platforms that allow you to interact with our service using voice commands;
so that content and features available in the AmbeCine service can be suggested to you in the Partner’s user interface. For members, these suggestions are part of the AmbeCine service and may include customized and personalized viewing recommendations.
Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
Protection of AmbeCine and others: AmbeCine and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to
Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
Whenever in the course of sharing information we transfer personal information to other countries we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.
You may also choose to disclose your information in the following ways:
Giving others access to your account: If you share or otherwise allow others to have access to your account, they will be able to see shows you have watched, ratings, account information (including your email address or other information in the "Account" area of our website), and Community related information (such as your uploaded data in community and other community activities such as - like, comments, add to list etc. ).
Account You have overall control to your profile on account section. You can update your information on profile section, other options in account section include change password, subscription details, Refer & earn, transaction history; on Community section you can check your playlist, videos, and shorts; on Media section you can monitor your VOD watch activity.
Removing device access to your AmbeCine account: To remove access to your AmbeCine account from your devices, visit the "Account" section of our website, click on “Active Devices” menu then choose "Logout From All Devices", and follow the instructions to deactivate your devices (note, deactivation may not occur immediately). Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or AmbeCine ready device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.
Push Notification. If you no longer want to receive certain communications from us via notifications, simply access the "Notification" setting option in the "Account" section of our website and disable the Notification. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.
Push Notifications. You can choose to receive mobile push notifications from AmbeCine. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.
Interest-Based Ads. Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from AmbeCine, please see the "Cookies and Internet Advertising" section (below).
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.
When you visit the "Account" portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your AmbeCine payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "Account" section.
If you are the account owner, to view your personal information go to: https://ambecine.com/Account (you must be signed in to access the "Account" section), and follow the instructions.
For other requests, or if you have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at firstname.lastname@example.org. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.
You must be at least 18 years of age or older to subscribe to the AmbeCine service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the AmbeCine service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the AmbeCine service. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.
If you use the AmbeCine app on a mobile device, tablet, or streaming media device, we may collect a resettable device identifier from your device. Resettable device identifiers (also known as advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant and for analytics and optimization purposes.
We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.
Performance and functionality cookies: These cookies help us to customize and enhance your online experience with AmbeCine. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the AmbeCine service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.
Advertising cookies and resettable device identifiers: These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you and for analytics and optimization purposes. These types of ads are called "interest-based advertising." The advertising cookies associated with our service belong to our Service Providers.
In connection with our use of these technologies, some of the websites and apps where we advertise, as well as advertising technology companies that we use to purchase, deliver, optimize, and/or measure our advertisements (collectively “Advertising Partners”), may receive limited information from us as part of our campaign targeting, measurement, and optimization (e.g., steps completed in sign-up and site visit or app open/install information).
Common uses of this type of information are to judge the effectiveness of and optimize ad campaigns, by allowing Advertising Partners to see when someone who saw an ad later signed up for our service. Another common use is to make sure we do not serve ads trying to get individuals to sign up for the AmbeCine service if they are already a AmbeCine user.
AmbeCine uses contractual and technical measures designed to prevent Advertising Partners from accessing information regarding specific title selections you make, URLs you land on, or shows you have watched on our service. We do not share information about title selections or your shows you have watched on our service.
To exercise choice regarding cookies
For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party websites or online services for online interest based advertising), and to exercise choices regarding them. At this time, we do not respond to web browser "do not track" signals.
To exercise choice regarding resettable device identifiers
To opt out of interest-based ads from AmbeCine in connection with a resettable device identifier on a mobile device, tablet, or streaming media devices, please configure the appropriate setting on your device (usually found under "privacy" or "ads" in your device's settings). You may still see AmbeCine ads on your device, but they will not be tailored to your likely interests.
To exercise choice regarding other technologies
There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silver light storage, may be cleared from within the application.
Last Updated: 28/Aug/2022